Refund Policy
We want every buyer to get what they paid for.
Last updated: October 2026
When you can get a refund
The item or account does not work or is different from the listing.
The seller did not deliver, or stopped responding.
The order was cancelled before work started.
How to ask
Open the order and press “Report a problem”. Explain the issue clearly. Admin will check and decide, usually within 48 hours.
When refunds are not given
After you approve and complete the order, unless there is clear fraud.
If you changed account details or broke the item yourself.